cupl - Terms & Conditions

Effective Date: February 10, 2025

Last Updated: February 10, 2025

Welcome to cuplCompanion, an AI-powered relationship support tool offered by cupl, a Delaware company located at:

cupl

2810 N Church St PMB 241984

Wilmington, Delaware 19802-4447

United States

These Terms and Conditions ("Agreement") govern your use of our website, application(s), and any related tools or services provided via cuplCompanion (the "Platform"). By using the Platform, you agree to these Terms. If you do not agree, you may not access or use the Platform.

1. Not a Medical or Therapeutic Service

cuplCompanion provides AI-powered guidance and support for relationships.

It is not therapy, counseling, or a substitute for licensed mental healthcare.

The Platform does not provide:

  • Clinical diagnosis or treatment
  • Crisis intervention or emergency care
  • Medical or psychiatric advice
  • Legal documentation or verification (e.g., court-ordered therapy)

2. User Responsibilities

By using cuplCompanion, you acknowledge and agree that:

  • You are using this service for relationship support and guidance only
  • You understand this is not a replacement for professional mental health services
  • You will seek appropriate professional help for serious mental health concerns
  • You are responsible for your own safety and well-being

3. Emergency Situations

If you are experiencing a mental health crisis or emergency, do not rely on cuplCompanion. Instead:

  • Call emergency services (911 in the US)
  • Contact the National Suicide Prevention Lifeline: 988
  • Go to your nearest emergency room
  • Contact your mental health provider immediately

4. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using the Platform, you consent to our data practices as described in our Privacy Policy.

5. Limitation of Liability

To the fullest extent permitted by law, cupl and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Platform.

6. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date.

7. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@cupl.io

Address: 2810 N Church St PMB 241984, Wilmington, Delaware 19802-4447, United States